If you are experiencing difficulty with the firmware update process with your Audient interface, you can use our dedicated firmware updater application to hopefully resolve the issue.
To download the DFU application, simply click on the direct link below that corresponds to your computer's operating system:
Once downloaded, unzip and run the application with your interface connected to the computer.
If your interface isn't shown, this would imply that it is not being properly detected, and you may need to try using a different USB port or cable.
Once successfully connected, click the device you would like to update then click 'Start Upgrade'.
The application will notify you once the update is complete (the process should take less than one minute in total).
Click OK, close the app and you are good to go.
If for any reason the update is unsuccessful, you may wish to try it again on a different computer if possible.