iD Driver V4 - What's New

Comments

20 comments

  • Avatar
    Daniel Bystričan

    Hi, did you added feature that enables you to use any audio device connected to your computer as the talkback source to id14? I cant see that option in driver gui. 

  • Avatar
    Craig Allen

    Completely Doesn't work on Windows 10, March 2018 version, Win-64, on iD14.. Just wasted hours! The software will NOT install. See my ticket for thorough information. 

  • Avatar
    Ian Jackson

    I have just bought my iD44 and am happy with the hardware.   Two areas where I am not happy are 

    Firmware update fails on Windows 10  64bit with Windows July 2018 update

    Your graphical interface dark grey colour is a bad design.   It might be okay on a super bright Apple monitor but on my Lenovo Thinkpad is is barely legible.    Please change this or offer a customisable interface colour.    I note that even on this website you are using grey colour for text which is like your software colour very depressing

     

  • Avatar
    Daniel Mills

    Hello Ian,

    If you haven't already, I would recommend reading this article regarding Firmware updates: https://support.audient.com/hc/en-us/articles/360001077903-Firmware-update-gets-stuck-at-Initialising-

    Thank you for your feedback regarding the new Mixer GUI, I'll be sure to pass this onto our development team.

    -Dan

  • Avatar
    Ian Jackson

    Hello Dan,

    You have asked me to read the instruction relating to firmware update failure.

    I separately reported this yesterday using this Audient feedback service but have not had a reply.    My feedback said that I had followed the Audient procedure but that this had failed.   I see someone else has reported that they too cannot get the latest firmware to update despite following the "change usb port and reboot the iD44" procedure.
  • Avatar
    bajiepollia

    I too could not update the firmware on windows 7x64, tried different methods. As a result, I updated it on the old Mac Air.

  • Avatar
    adam Macmeekin

    I also cant update the firmware on both windows 10 and 7 on 3 separate machines. I have report the issue and got the brush off. There is clearly an issue they don't what to publicly make known. Make me mad.

  • Avatar
    Ian Jackson

    Adam,

    You can download the firmware and update manually here:

    https://support.audient.com/attachments/token/82iWJLKotdEncuP0FmvHHrzI3/?name=id44-firmware-v1_0_2.bin

    Ian

     

     

  • Avatar
    adam Macmeekin

    It's the Id14. I have the firmware sent already. Did you read my posts? Tried all the stuff suggested, I have noticed others in the support comment having the same issue. 

  • Avatar
    Ian Jackson

    Adam,

    I'm not an Audient support person just a user like you.  Therefore I cannot read your posts.  I saw nothing in your post above to indicate which hardware you were using.

    For what its worth I have had satisfactory Audient feedback to my reports. 

    Ian 

  • Avatar
    adam Macmeekin

    I apologize Ian, just feeling a tad frustrated. 

  • Avatar
    Ian Jackson

    Adam,

    No problem.   I recently had to manually update the firmware on my Nikon DSLR.   I tried several times but it always failed.   Then someone mentioned that the bin file must be the only file in the memory stick root directory.   I formatted the stick and after placing the bin file in the root directory the firmware process completed.

    Worth a try,

    Ian

     

     

     

  • Avatar
    Wim

    Also very disappointed here with the iD14 which seems to have a flaw in the hardware which prevents us from upgrading the Firmware. I've tried upgrading via latest MacOS and Windows, no luck. They've sent me the file to try manually upgrading, no luck.
    Not happy and still figuring out how I will approach this.

  • Avatar
    Hector Lopez

    On the new interface there is no visual feedback of where the volume level is, eg -38dB,-33dB. I used that reference to always monitor at the same level in different tracks. Can we get that feature back?

  • Avatar
    Lena Tihl

    Software is crap and doesn't work anymore on Windows 7. It doesn't produce sound. No troubleshooting helped.

  • Avatar
    Ian Jackson

    Try Windows Device manager to check that the Audient device is selected as default in Windows Sound
    Ian (just another user)

  • Avatar
    TonyBones TheProducer

    I'm literally so annoyed . Updated driver ... But won't install firmware. Downloaded firmware as well. Id14 windows 7 64bit. I had a session today and a client was patient as I installed my old Mackie interface. Please sort this out

  • Avatar
    Thayana Bruno
    I'm very frustrated and with deadlines expiring.
    The Id14 firmware update gets stuck at 'initialising' and then fails.
    I've already followed all the instructions suggested by the support
    and I've tried to upgrading manually but the firmware installation always
    failed. The mixer does not open anymore! Windows 10|64 bit.

    Please, we need a solution.

  • Avatar
    Ian Jackson

    I'm just another user but did you put the firmware in the root of a flash memory stick without any other files on the stick?  How was the stick formatted?

  • Avatar
    Nicholas Curci

    Hi, This is my situation after 1 hour, the installation is blocked.. I need to help guys please!
    https://www.dropbox.com/s/xngf5i5wo0244ak/Foto%2013-09-18%2C%2000%2013%2046.jpg?dl=0

    Write me nicholascurci@gmail.com

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