In very rare cases whilst installing iD44 firmware on recent Windows builds, it is possible that the Firmware update process will get stuck during the initialising process due to Windows not correctly releasing the driver whilst the update takes place.
In this instance, the easiest way to resolve this is to quickly remove the USB lead from your computer and plug it in again. The update process should then continue as normal. Please note that after the update has completed, the iD44 will need to be rebooted by flipping the power switch off and on again.
If the firmware process does not continue however, stop the update procedure and reboot the iD44 by flipping the power off and on again. Move the iD44 to another USB port on your computer. This issue is more likely to occur if the unit is connected via a hub, either internal or external. If you have a desktop style computer, moving to the rear USB port is recommend during the firmware update.