iD4 System Requirements

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    Steven Kingaby

    I recently purchased an ID14. I use a MacBook running Mojave.

    At first it worked well with garageband and Logic x. but after a couple of days I can longer open the mixer. The option is greyed out in the drop down menu at the top of the screen. Also if I select Visit ID Knowledge base the app crashes.

    I have tried different USB leads with no success and deleting the file in the library and re-installing the app.

    I also notice that the status light on the device is on all the time regardless of whether or not a USB cable is connected (maybe this is normal?

    Thanks

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